Shipping and Cancellation

1. Shipping Policy

  • Dispatch Time: Orders are typically dispatched within 24-48 hours of placement.
  • Delivery Time: The estimated delivery time is 2 to 7 working days, depending on the pin code and serviceability.
  • Tracking: Tracking details will be shared via SMS, WhatsApp, or by our shipping partner. If you have not received the details after 48 hours of placing the order, please contact us at work@bluebear-lifestyle.com.
  • Shipping Priority: Prepaid orders are given shipping priority and are eligible for easy returns compared to COD orders.

2. Cancellation Policy

  • Cancellation Request: Orders can be canceled at any time before dispatch by contacting us at work@bluebear-lifestyle.com.
  • Refund: If the order is successfully canceled before dispatch, a full refund will be processed to the same mode of payment used during the purchase.

3. Conditions for COD Orders

  • Verification: COD orders will be verified by call, Artificial Intelligence System, or Automated WhatsApp flow to reconfirm the order and avoid misuse of COD service.
  • Restrictions: Duplicate COD orders cannot be placed within 24 hours. If the COD order address is incomplete or if there have been multiple rejections of COD orders over the last 6 months by a customer, then the COD option will be disabled for that customer.

4. Customer Support

For any queries related to shipping or cancellation, please contact us at: Email: work@bluebear-lifestyle.com Phone Number: 7838344349